People before pages.

A PUBLIC CALL · PROPOSED STANDARDS

A referral is complete when a person reaches care.

The State Comptroller’s 2025 report described an average wait of about 6.5 months for psychiatric assessment and suitable treatment through health funds in March and April 2024. This is a dated national audit finding, not a current waiting time for Lev Hasharon. It makes the accountability question concrete: what happens to a person during the gap?

We call for an identifiable coordinator, assessment proportionate to urgency, an understandable reason when a pathway is declined, an active connection to the next service and attention to shelter and basic safety. Services also need sufficient staff, supervision and time. Accountability requires supporting clinicians as well as listening to people who seek care.

Measure time to suitable care, failed referrals, continuity after discharge and the experience of people with complex needs. Publish definitions and denominators. Activity totals alone can hide people who never entered the service. No single measure should reward avoiding the hardest cases.

WHERE CARE MEETS THE BUDGET

What turns money into care someone can actually reach?

A welcoming physical environment matters. So do staffed beds, clinical time, transport, community care and a safe transition after discharge. The proper question is how resources become reachable care. Photographs of maintained grounds cannot establish spending priorities, profitability or a financial reason for refusing an individual.

Flow Hijacked calls for transparent reporting that connects allocation, actual expenditure, staffing, access and continuity. Ask where the chain breaks. Ask who bears the cost when a referral goes nowhere. We do not have evidence establishing a financial motive in the Lev Hasharon account presented here.